![]() I started Velorella because I have been experienced in the retail world since a young age and decided to take a leap of faith and start my own shop at the age of 21 meanwhile in college. ![]() We mostly curate dressy styles for going out but have a small selection of basics and will continue to focus on both style and functionality. We carry many dresses that are double layered, high in stretch for a fit look and are long lasting with care in the wash. We started Velorella in 2021 during the pandemic by first selling our Tiktok viral corset tops to it evolving into a social media viral dress shop! Our dresses are recognized not only for their beautiful styles but their functionality. PACKAGES THAT ARE RETURNED BACK TO US DUE TO INCOMPLETE ADDRESS OR DECLINED AT CUSTOMS WILL BE ISSUED A REFUND ONCE THE PACKAGE IS DELIVERED TO US. We are no longer liable after it's in USPS's hands. If a package is marked as delivered and missing, please contact USPS. Please save all packaging materials and damaged goods before filing a claim. If you received your order damaged, please contact the shipment carrier to file a claim. Velorella is not liable for any products damaged or lost during shipping. The tracking number will be active within 24 hours. You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). If there will be a significant delay in shipment of your order, we will contact you via email. Please allow additional days in transit for delivery. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Orders are not shipped or delivered on weekends or holidays. INTERNATIOANL SHIPPING IS AVAILABLE EXCEPT FOR THE FOLLOWING COUNTRIESĬurrently unavailable: Australia, Ireland, India, Israel & Afghanistan Orders are fulfilled within 1-3 business days U.S.AįIRST CLASS INTERNATIONAL - CALCUATED AT CHECKOUT ![]() International order take on average 2-6 weeks to arrive but can take longer depending on a country's regulations. All orders are processed within 2-3 business days. Domestic Shipping Policy Shipment processing time. Following are the terms and conditions that constitute our Shipping Policy. Thank you for visiting and shopping at Velorella.
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